[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.19.4″ _module_preset=”default” background_color=”#442559″ collapsed=”on” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.7″ _module_preset=”a8336904-aa61-4646-b3e8-468166658206″ text_text_color=”#FFFFFF” custom_margin=”||10px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
Instructional Designer<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”2ada724f-8270-458e-a409-d2bd11a07156″ header_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.19.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”http:\/\/100.23.244.181\/wp-content\/uploads\/2026\/06\/MelissaFranklinProfilePhotoJune2026-scaled.jpg” title_text=”MelissaFranklinProfilePhotoJune2026″ _builder_version=”4.27.7″ _module_preset=”default” max_width=”100px” hover_enabled=”0″ border_radii=”on|500px|500px|500px|500px” box_shadow_style=”preset1″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.20.0″ _module_preset=”a8336904-aa61-4646-b3e8-468166658206″ text_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n
I design dynamic, authentic, and accessible learning experiences for higher education, nonprofit, and corporate clients. I have experience in course design, simulation design, accessibility, microlearning, badging, and employee training.\u00a0<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|tablet” _builder_version=”4.19.2″ _module_preset=”default” background_color=”gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b” background_size=”custom” background_image_width=”14%” background_position=”bottom_left” custom_padding=”0vw||0vw||true|false” custom_padding_tablet=”|||10vw|true|false” custom_padding_phone=”|||10vw|true|false” global_colors_info=”{%22gcid-f4456b1a-3981-4d56-b88c-d51786b63b7b%22:%91%22background_color%22%93}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider show_divider=”off” _builder_version=”4.19.4″ _module_preset=”default” max_width_last_edited=”off|tablet” height=”40vw” custom_margin=”|||-30vw|false|false” border_radii=”off|||1000px|” border_width_all=”3px” border_color_all=”#442559″ locked=”off” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.19.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.19.4″ _module_preset=”dba62c65-1d78-4afa-9eef-8b31d240f93a” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” custom_padding=”||1px|||” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Instructional Designer at Vivint\/NRG | June 2023 to Dec 2025<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n I design, develop and evaluate ILT and eLearning courses for Customer Support teams, leadership training and company-wide compliance training.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Assistant Instructional Designer at BYU Online | Sep 2020 to May 2023<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.20.0″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ locked=”off” global_colors_info=”{}”]<\/p>\n Under the direction of lead designer I participate in all stages of the design, development, and evaluation of online undergraduate and graduate-level courses in Canvas.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Project Manager at Playable Case Studies | Sep 2021 to Jan 2023<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ locked=”off” global_colors_info=”{}”]<\/p>\n I managed an interdisciplinary team of professors and students through the development, testing, implementation, research, and research publication phases of simulations developing professional skills in undergraduate courses.<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/pcs.byu.edu\/” button_text=”Playable Case Studies” _builder_version=”4.19.4″ _module_preset=”default” custom_button=”on” button_text_size=”12px” button_text_color=”#000000″ button_border_radius=”10px” custom_margin=”-20px|||||” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Instructional Design Intern at NOMAS Legal Nonprofit | Sep 2021 to Apr 2022<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ locked=”off” global_colors_info=”{}”]<\/p>\n \u00a0As a member of a team of interns we redesigned the volunteer training into a microlearning format and added a skill-practice website.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” custom_padding=”||0px|||” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Badge Designer at BYU Software Training\u00a0 |\u00a0 Sep 2020 to Apr 2021<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ custom_margin=”-13px|||||” locked=”off” global_colors_info=”{}”]<\/p>\n I worked with undergraduate software training instructors to structure and align badges offered to the campus community for demonstrated competency in software such as Photo Editing, Spreadsheets, Audio\/Video Editing and Desktop Publishing. Software Training<\/p>\n [\/et_pb_text][et_pb_button button_url=”https:\/\/badges.learnsoftware.org\/” button_text=”Software Training” _builder_version=”4.19.4″ _module_preset=”default” custom_button=”on” button_text_size=”12px” button_text_color=”#000000″ button_border_radius=”10px” custom_margin=”-21px|||||” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n Online English Teacher at VIPKID | Jul 2017 to Sep 2020<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.1″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ locked=”off” global_colors_info=”{}”]<\/p>\n I taught English to preschool through High School aged ESL students, beginner to advanced English speakers.\u00a0<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.2″ _module_preset=”dba62c65-1d78-4afa-9eef-8b31d240f93a” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_accordion _builder_version=”4.27.7″ _module_preset=”default” hover_enabled=”0″ sticky_enabled=”0″][et_pb_accordion_item title=”AI-Assisted Design” _builder_version=”4.27.7″ _module_preset=”default” open=”on” hover_enabled=”0″ sticky_enabled=”0″]<\/p>\n Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n [\/et_pb_accordion_item][et_pb_accordion_item title=”Your Title Goes Here” _builder_version=”4.27.7″ _module_preset=”default” open=”off”]<\/p>\n Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.<\/p>\n [\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=”4.19.2″ _module_preset=”dba62c65-1d78-4afa-9eef-8b31d240f93a” locked=”off” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.7″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n M.S. Instructional Psychology and Technology at BYU | Apr 2023<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ locked=”off” global_colors_info=”{}”]<\/p>\n As a master’s student in the Department of Instructional Psychology and Technology I conducted research and design in the areas of micro-credentials, simulation learning, student agency and assessment, and informal and free-choice learning and evaluation. I presented at several conferences and published a case study on simulation learning in undergraduate courses, and co-authored a chapter in 50 Years of Education Research Trends, <\/em>published by Ed Tech Books.<\/span><\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ text_font=”|600|||||||” text_text_color=”#000000″ custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]<\/p>\n B.A. Humanities and Art History<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.19.4″ _module_preset=”2ce27d73-622a-4b65-aa47-4242223b84b0″ locked=”off” global_colors_info=”{}”]<\/p>\n I studied Humanities with an Art History Emphasis, focusing much of my studies on architecture and architecture history.\u00a0\u00a0<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.20.1″ _module_preset=”default” custom_padding=”||6px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.1″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n I am personally committed to fostering learning environments that are diverse, inclusive, and equitable for all learners. Every individual has experiences and perspectives that are unique and should be valued and recognized in learning situations. I strive to support and include learners regardless of their race, ethnicity, gender, sexual orientation, religion, or ability.\u00a0<\/span><\/p>\n \u00a0I have sought out opportunities to collaborate with individuals from diverse backgrounds and perspectives, and have actively worked to promote inclusion and equity in all aspects of my work. In my designs, I strive to represent a variety of people from all backgrounds and to create opportunities for all learners to feel seen, heard, and valued.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Instructional DesignerHello, I’m MelissaI design dynamic, authentic, and accessible learning experiences for higher education, nonprofit, and corporate clients. I have experience in course design, simulation design, accessibility, microlearning, badging, and employee training.\u00a0ExperienceInstructional Designer at Vivint\/NRG | June 2023 to Dec 2025I design, develop and evaluate ILT and eLearning courses for Customer Support teams, leadership training […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-30","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=\/wp\/v2\/pages\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=30"}],"version-history":[{"count":26,"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions"}],"predecessor-version":[{"id":455,"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=\/wp\/v2\/pages\/30\/revisions\/455"}],"wp:attachment":[{"href":"https:\/\/melissafitzgeraldfranklin.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Experience<\/h2>\n
<\/blockquote>\n
<\/blockquote>\n
Skills<\/h2>\n
Education<\/h2>\n
Personal Diversity and Inclusion Commitment<\/h2>\n