Learning Experience Designer
Hello, I’m Melissa
I design dynamic, authentic, and accessible learning experiences for higher education, nonprofit, and corporate clients. I have experience in course design, simulation design, accessibility, microlearning, badging, and employee training.
Experience
Instructional Designer @ Vivint / June 2020 to Current
I design, develop and evaluate ILT and eLearning courses for Customer Support teams.
Assistant Instructional Designer @ BYU Online / Sep 2020 to May 2023
Under the direction of lead designer I participate in all stages of the design, development, and evaluation of online undergraduate and graduate-level courses in Canvas.
Project Manager @ Playable Case Studies / Sep 2021 to Jan 2023
I managed an interdisciplinary team of professors and students through the development, testing, implementation, research, and research publication phases of simulations developing professional skills in undergraduate courses.
Instructional Design Intern @ NOMAS Legal Nonprofit / Sep 2021 to Apr 2022
As a member of a team of interns we redesigned the volunteer training into a microlearning format and added a skill-practice website.
Badge Designer @ BYU Software Training / Sep 2020 to Apr 2021
I worked with undergraduate software training instructors to structure and align badges offered to the campus community for demonstrated competency in software such as Photo Editing, Spreadsheets, Audio/Video Editing and Desktop Publishing. Software Training
Online English Teacher @ VIPKID / Jul 2017 to Sep 2020
I taught English to preschool through High School aged ESL students, beginner to advanced English speakers.
Volunteer Staff Trainer @ Edgemont FamilySearch Center / 2018 to 2023
I create genealogy-related training for staff and patrons
Education
M.S. Instructional Psychology and Technology @ BYU / Apr 2023
As a master’s student in the Department of Instructional Psychology and Technology I conducted research and design in the areas of micro-credentials, simulation learning, student agency and assessment, and informal and free-choice learning and evaluation. I presented at several conferences and published a case study on simulation learning in undergraduate courses, and co-authored a chapter in 50 Years of Education Research Trends, published by Ed Tech Books.
B.A. Humanities and Art History
I studied Humanities with an Art History Emphasis, focusing much of my studies on architecture and architecture history.
Personal Diversity and Inclusion Commitment
I am personally committed to fostering learning environments that are diverse, inclusive, and equitable for all learners. Every individual has experiences and perspectives that are unique and should be valued and recognized in learning situations. I strive to support and include learners regardless of their race, ethnicity, gender, sexual orientation, religion, or ability.
I have sought out opportunities to collaborate with individuals from diverse backgrounds and perspectives, and have actively worked to promote inclusion and equity in all aspects of my work. In my designs, I strive to represent a variety of people from diverse backgrounds and to create opportunities for all learners to feel seen, heard, and valued.